FAQ
product information
What's my Beltology belt size?
No math to do here — your regular waist size should do the trick. If you’re a 32 in most pants, you’re a 32 in Beltology. If you’re normally in between two sizes, go with the larger one. If you like your belts to have some excess length, go a full size up from your true Beltology size. View Sizing Guide.
What makes Beltology belts better?
In a nutshell, better style and more functionality. We think belts have been the forgotten accessory for too long, so we design our styles to be expressive and memorable. All of our belts are made with innovative stretch fabric for extra comfort, plus a perfect fit that adapts to your natural waist as you move through your day. No holes, no restrictions.
The style I want is out of stock. Is it coming back?
We replenish popular styles on a regular basis, so there’s a chance. Join our mailing list and we’ll let you know as soon as in-demand styles are back in stock.
Do you carry women's belts?
Many of our customers – as well as over half our team – are women who embrace any style. In terms of sizing, we recommend sticking to your pant size. If you're smaller than size 30, size 30 will be great. We're also in the process of making a full line of women's belts and the collection will go live in mid-2018. If you have any questions, chat us now or send us a note at intheloop@beltology.com
Have a question that isn’t covered here?
Get in touch via chat, by emailing intheloop@beltology.com or by calling us at (855) 768-6461. We’re standing by to help Monday - Friday from 9:00am EST - 8:00pm EST and Saturday - Sunday 10:00am EST - 6:00pm EST.
orders and shipping
Do you offer a military discount?
We proudly offer a discount for active-duty and veteran members of our United States Armed Forces, as well as their families. Please email intheloop@beltology.com for your exclusive code.
When will my order ship?
It’ll be ready to go in 1 - 2 business days. Shopping on the weekend? We’ll have your order ready the next business day.
When will my order arrive?
All orders ship via USPS First Class and USPS Priority and should get to your shipping address within 3 - 7 business days of departing our shipping center in New York. As soon as your order ships, you’ll receive tracking information so you can keep an eye on it.
I need my order fast. Can I expedite shipping?
When you need a belt, you need a belt. We offer two expedited shipping options at checkout: UPS Standard Overnight ($26.99) and UPS 2-Day ($16.99). Note: UPS orders are picked up at our shipping center at 12:00pm EST, so any orders placed after that won’t begin their journey until the next business day.
I need to modify or cancel my order. What do I do?
Our orders process in minutes, so we can’t modify an order after it’s been placed. If you decide to cancel or change your order within one hour of placing it, call us at (855) 768-6461 or email intheloop@beltology.com and we’ll see what we can do.
Do you ship outside of the United States?
Not yet, but we’re working on taking our belts around the world. Sign up for our newsletter to get an update as soon as we start shipping to new destinations.
I haven’t received my order yet. Where is it?
Check the tracking info in your shipping confirmation. If that doesn’t help or you haven’t received a shipping confirmation after a couple of business days, email intheloop@beltology.com and we’ll get to the bottom of it.
Have a question that isn’t covered here?
Get in touch via chat, by emailing intheloop@beltology.com or by calling us at (855) 768-6461. We’re standing by to help Monday - Friday from 9:00am EST - 8:00pm EST and Saturday - Sunday 10:00am EST - 6:00pm EST.
returns and exchanges
What's your return policy?
We stand by our products and want you to be totally satisfied with anything you receive from Beltology, so you’ve got 100 days from the day you receive your order to return or exchange it. To get a return or exchange started, visit our Returns Center or click Returns and Exchanges in the footer of this page. Please note that all returned products must be in new condition with all packaging to be eligible for a refund or exchange. If you refund to site credit, your return is 100% free. If you opt to refund to your payment method, a $6 return shipping fee will be deducted. Shipping fees are non-refundable.
How do I return a gift I received?
You can return the gift for store credit that you can use to find a style that works better. Email intheloop@beltology.com and we’ll set you up with a return label and a gift card so you can get to shopping.
When will I receive my refund / exchange?
Once your returned item(s) make it back to our shipping center, we’ll process a refund or your exchange order within 3 business days. Note: It might take 2 - 5 additional business days for a credit card refund to show up on your statement, depending on your bank.
I received a damaged / incorrect item. What happens now?
We’re so sorry about that. Email intheloop@beltology.com with a photo of the item and your order number. We’ll get you squared away ASAP.
Have a question that isn’t covered here?
Get in touch via chat, by emailing intheloop@beltology.com or by calling us at (855) 768-6461. We’re standing by to help Monday - Friday from 9:00am EST - 8:00pm EST and Saturday - Sunday 10:00am EST - 6:00pm EST.
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